Privacy Policy – Maibrun
Last updated: August 20, 2026
Maibrun (“we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and purchase wellness and Pilates accessories from us.
By using our site, you agree to the practices described here, subject to applicable law.
1. Information We Collect
We collect information in several ways:
1.1 Information you provide directly
We collect information you choose to share with us, such as:
- During checkout: name, email address, shipping and billing addresses, payment‑related details (processed by our payment providers), and order information.
- Contact forms and support: information you provide when you contact us, such as your name, email address, order number, and the content of your message.
- Account use (if you create an account): login details, profile information, saved addresses, and order history.
1.2 Information collected automatically when you browse
When you visit our site, certain information may be collected automatically, such as:
- IP address and approximate location
- Device and browser type
- Pages viewed, time spent on pages, and click activity
- Referring URLs and general usage data
This information is often collected through cookies and similar technologies.
2. How We Use Your Information
We use your information for purposes including:
- Order fulfillment: processing and delivering your orders, handling payments, and providing order updates.
- Customer support: responding to your questions, requests, and feedback.
- Account management: creating and managing your account, if you choose to register.
- Fraud prevention and security: detecting and preventing fraud, abuse, or other harmful activity.
- Analytics and improvement: understanding how visitors use our site so we can improve our products, services, and user experience.
- Legal and compliance: complying with legal obligations, resolving disputes, and enforcing our terms and policies.
- Marketing (where permitted): sending you updates, offers, or newsletters, in line with your preferences and applicable law. You can opt out of marketing communications at any time.
3. Service Providers and Third Parties
We use trusted third‑party service providers to help us operate our business and our site. These may include:
- Wix (our website platform and hosting provider)
- Payment processors (to securely process your payments)
- Shipping and fulfillment providers (to deliver your orders)
- Analytics providers (to help us understand site traffic and usage)
These providers may process your personal information on our behalf and are expected to protect it and use it only for the services they provide to us, in line with applicable law and their own privacy policies.
4. Cookies and Similar Technologies
Our site uses cookies and similar technologies to:
- Remember your preferences and improve your browsing experience
- Keep your shopping cart and checkout process working properly
- Help us understand how visitors use our site so we can improve it
- Support security and fraud prevention
You can usually control cookies through your browser settings, including blocking or deleting them. However, if you disable certain cookies, some parts of the site may not function properly.
5. Your Choices and Privacy Rights
Depending on where you live and applicable law, you may have certain rights regarding your personal information, such as:
- Accessing the personal information we hold about you
- Requesting corrections to inaccurate or incomplete information
- Requesting deletion of your information, subject to legal and business needs
- Objecting to or restricting certain types of processing
- Withdrawing consent where processing is based on consent
To exercise these rights or ask questions about your data, please contact us using the Customer Support contact details already shown on our site. We may need to verify your identity before responding.
You can also:
- Opt out of marketing emails by using the unsubscribe link in our messages.
- Adjust your browser settings to manage cookies.
6. Data Security
We take reasonable technical and organizational measures to help protect your personal information from unauthorized access, loss, misuse, or alteration.
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We encourage you to use strong passwords and keep your account details safe.
7. Data Retention
We keep your personal information only for as long as necessary to:
- Provide our products and services
- Fulfill the purposes described in this policy
- Comply with legal, tax, and accounting obligations
- Resolve disputes and enforce our agreements
When information is no longer needed, we will delete it or anonymize it, subject to applicable law and our internal policies.
8. Children’s Privacy
Our site is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a child under 13, we will take steps to delete it as soon as reasonably possible. If you believe a child under 13 has provided us with personal information, please contact us using the Customer Support details already shown on our site.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.
When we make changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy regularly to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact our support team using the Customer Support contact details already shown on our site.